iggzy Privacy Policy

1. Introduction

Welcome to iggzy (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, application, and services (collectively, our “Services”).

2. Information We Collect

We may collect the following types of personal information:

• Identity & Contact Data: Names, email addresses, and phone numbers used for account creation, communication, and identification.
• Business Information: Company or agency name, business type, and other professional details you provide.
• Financial & Transactional Data: Billing details, payment information, invoice data, payment history, and transaction details. Note that sensitive payment details (like full credit card numbers) are processed directly by our payment processors and are not stored on our servers.
• Usage Data: IP addresses, device and browser information, interaction logs, and analytics data about how you use our Services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you register for an account, create an invoice, fill out a form, or otherwise provide it while using our Services.
• Automatically: Through cookies and other tracking technologies as you navigate and interact with our Services.
• From Third Parties: We may receive information from third-party integrations when you connect them to your iggzy account (e.g., payment providers). Please be aware that you are also subject to that third-party's privacy policy, and we encourage you to review it.

4. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Manage Our Services: To operate our platform, process payments, generate invoices and estimates, and deliver customer support.
• To Improve Our Services: To analyze product usage, fix bugs, and enhance user experience. We may also create aggregated and anonymized data for statistical and business intelligence purposes, which helps us improve our service. This data does not personally identify you.
• To Communicate With You: To respond to support requests and send important updates about your account, our services, or changes to our policies.
• For Marketing: To send marketing or informational communications that may be of interest to you. You can opt-out of these communications at any time.

5. Data Sharing and Disclosure

We never sell or rent your personal information. We may share your data in the following limited circumstances:

• With Trusted Third-Party Service Providers: We share data with essential third-party vendors (known as subprocessors) who perform services on our behalf, such as payment processing, cloud hosting, and analytics. These providers are contractually obligated to protect your data and only use it for the services we have requested. For a full list of our subprocessors, please see our [Subprocessor List page] (link to your future subprocessor list).
• For Legal Compliance and Protection: We may disclose information if required by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights and property, or ensure the safety of our users.
• In a Business Transfer: In the event of a merger, acquisition, sale of assets, or other business transfer, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

6. Data Security

We implement and maintain reasonable security measures, such as encryption and secure server infrastructure, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Only authorized team members access your data as required to operate our Services.

7. Cookies and Tracking Technologies

iggzy uses cookies and similar tools to maintain session security, analyze site performance, and personalize your experience. You can manage your cookie preferences through your browser settings, though some parts of our Services may not function correctly without them.

8. Data Retention

We retain personal information for as long as your account is active or as long as necessary to provide our Services and comply with our legal obligations. Upon account closure, we will delete or anonymize your data within a commercially reasonable timeframe, unless retention is required by law.

9. Your Rights and Choices

You have certain rights regarding your personal information. Subject to local law, you may:

• Access, update, or correct your personal information through your account settings.
• Request the deletion of your personal data.
• Export your data in a machine-readable format.
• Withdraw consent for data processing where consent is the basis of processing.

To exercise these rights, please contact us at hello@iggzy.app.

10. Jurisdiction-Specific Provisions

For Residents of the European Economic Area (EEA), UK, and Switzerland: If you are a resident of these regions, you have the right to lodge a complaint with a supervisory authority and are afforded specific rights regarding international data transfers. Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

For Residents of California (CCPA/CPRA): You have specific rights regarding your personal information, including the right to know, delete, correct, and opt-out of the "sale" or "sharing" of your data. iggzy does not "sell" your personal information as traditionally defined.

11. International Data Transfers

Your information may be stored and processed in any country where we have facilities or engage service providers, including India. By using iggzy, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules.

12. Children's Privacy

Our Services are not directed to individuals under the age of 13. iggzy does not knowingly collect data from children under 13. If you believe we have done so, please contact us for prompt removal.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of iggzy after changes become effective constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy, please contact our Data Privacy Officer at: